FSC – Forest Stewardship Council
Orders are subject to acceptance, we will confirm that your order has been accepted by sending a confirmation email to you at the email address you provide in your online order form. Goods supplied by Claire Redwood to customers remain the property of the company, until paid for in full by the customer.
Any original paintings will be posted with ‘recorded’ delivery.
The colours may vary slightly from the image shown online. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right to cancel the contract between you and us if:
If we have insufficient stock to deliver the goods you have ordered, or one or more of the items you ordered was listed at an incorrect price due to a typographical error.
If we do cancel your contract we will notify you by e-mail and will recredit your account any sum deducted by us from your credit card as soon as possible, but in any event within five working days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Any mistakes in invoices, receipts or payments will be rectified as soon as possible and at the latest within 5 working days of agreeing to do so.
Thank you for choosing us, we’d love you to return as often as possible. Please note that because of the hand made nature of our products, I am only able to give refunds if the goods are faulty, mis-described or not fit for purpose, and if returned within 7 working days of delivery.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including by not limited to copyright laws).
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by me.
You must not, nor must you allow any other person to copy, publish distribute, alter, add to, delete, remove or tamper with this website or any part of it in any way or directly or indirectly disrupt or interfere (or attempt to disrupt or interfere) with or alter this Website, other than in the course of viewing or using this website in accordance with these Terms.
You must not transmit any malicious software or viruses or any code of a destructive nature to this website.
You must not transmit any worms or viruses or any code of a destructive nature.